Therapist Selection and Service Standards
Choosing a massage service involves trust in the people providing it. We aim to maintain clear expectations about the services offered and the standards clients can expect when making an enquiry.
Our approach to therapist selection and ongoing service standards should reflect the actual processes used by our business. We aim to prioritise respectful communication, appropriate professional conduct and attention to client comfort.
Before an appointment, clients can discuss relevant preferences and ask questions about the service they are considering.